As each custom piece is carefully crafted just for you, this requires extra time to ensure perfection. From precise machine cutting and meticulous factory assembly to thorough final quality checks, the process typically takes 3–4 weeks. This attention to detail ensures a beautiful, lasting piece you’ll treasure.

Because each piece is made specially for you, custom jewellery is non-returnable and non-refundable, except in the rare case of damage or an error on our part. Refer to our FAQ page for more details.